Terms & Conditions

Note for Sparklerite: this is a starter terms template. Please have it reviewed by a qualified professional and tailor it to your actual service terms, pricing and cancellation policy before launch.

1. About us

These terms govern the cleaning services provided by Sparklerite Cleaning Services and your use of this website. By booking our services you agree to these terms.

2. Quotes & bookings

Quotes are provided free of charge and are based on the information you give us. Final pricing is confirmed before work begins. A booking is confirmed once we have agreed the service, date and price with you.

3. Pricing & payment

Prices are as quoted and agreed. Guide prices shown on the website are indicative and may vary based on the size and condition of the property and the service required. Payment terms will be confirmed at the time of booking.

4. Cancellations & rescheduling

We ask for reasonable notice to cancel or reschedule a booking. Specific notice periods and any applicable charges will be confirmed when you book.

5. Access

You are responsible for providing safe and timely access to the property. If we are unable to access the property at the agreed time, a charge may apply.

6. Our guarantee

We take pride in our work. If you are not satisfied with any aspect of a clean, please tell us within 48 hours and we will return to put it right. Specific guarantees (such as our end of tenancy re-clean guarantee) are subject to their own terms confirmed at booking.

7. Liability & insurance

We carry public liability insurance and our cleaners are DBS-checked. Nothing in these terms limits our liability where it would be unlawful to do so.

8. Your information

We handle your personal data in accordance with our Privacy Policy.

9. Changes to these terms

We may update these terms from time to time. The current version is always available here.

Last updated: June 2026.